Return&Exchange

About Returns & Exchanges
You can return item(s) by mail or in any Easy Set Inc

RETURNING BY MAIL (U.S.)
If you have an account or an order number, you can start your return now. If you don't have an account or you're missing order information, you can print a blank return form and label. Send in your item(s) using the postage-paid U.S. return label. Your return will be processed within 10-14 business days.

EXCEPTIONS & SPECIAL INSTRUCTIONS
Please call customer service at 1.6463619789 for assistance returning oversized items, perishable goods or other unusual merchandise.

REFUNDS
All refunds will be credited to your original form of payment or a Easy Set Inc Gift Card. When returning a gift, you'll receive your refund only on a Easy Set Inc Gift Card. If we choose to provide a refund and no record of sale is available, we will ask for personal identification and a return will be provided at current price on a Easy Set Inc Gift Card. (Gift Cards cannot be redeemed for cash unless required by law.)

Items Returned by Mail: If you ordered by credit card, we'll credit your account within 14 business days. This will show on your next statement, depending on the issuing bank and/or billing cycle. If you have requested an exchange, your account will be charged for the new item and credited for the return. If you paid with a Gift Card or Easy Set Inc Notes, we'll mail you a Easy Set Inc Gift Card. If a credit card was used in combination with a Gift Card or Easy Set Inc Notes, the entire merchandise amount will be refunded to your credit card.
Shipping Charges: Unfortunately, we cannot refund shipping charges.

GIFT CARDS
Gift Cards can't be returned.


INTERNATIONAL RETURNS
International Easy2Set.com orders have a different return process and do not qualify for free returns or merchandise exchanges. For a refund that includes duties, taxes and tariffs, please contact Easy Set Inc customer service and ask them to send you a Return Merchandise Authorization form. Then mail the completed form with your item(s) to Borderfree, our international shipping partner. Orders returned directly to a Easy Set Inc store or sent to Easy Set Inc.com will receive a refund for the merchandise but not duties, taxes or tariffs. Learn more about international returns.
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